How Our Monthly Support Works
A flexible, reliable support system designed to keep your no-code projects running smoothly with expert assistance whenever you need it.
Task-by-Task Support
Submit specific tasks or requests as they arise. We handle everything from bug fixes and feature updates to integrations and optimizations.
Unlimited Requests
Submit as many tasks as you need. We work on one request at a time to ensure quality and focus, moving through your queue efficiently.
Quick Turnaround
Most tasks are completed within 24-48 hours, keeping your projects moving forward without lengthy delays or bottlenecks.
Regular Check-ins
Scheduled check-in meetings to review progress, discuss priorities, and ensure we're aligned with your business goals and needs.
Meetings As Needed
Beyond regular check-ins, we're available for additional meetings when complex tasks require discussion or collaborative problem-solving.
Tailored for Agencies
Especially valuable for agencies and businesses managing multiple no-code projects or client websites that require ongoing maintenance.
Our Support Process
A streamlined workflow designed to make getting help with your no-code projects as simple and efficient as possible.
Submit Your Request
Add your task to our shared Trello board with a clear description of what you need. Include any relevant screenshots, links, or details.
Task Confirmation
We'll review your request, ask any clarifying questions, and confirm when we'll start working on it. Priority is given to urgent issues.
Implementation
We complete your task, providing regular updates on progress for larger requests. Complex tasks may require a quick meeting.
Review & Approval
Once complete, we'll move the task to your review column. You can request revisions or approve the work, and we'll move on to your next task.
What's Included
- Unlimited task requests (worked on one at a time)
- 24-48 hour average turnaround time
- Dedicated Trello board for task management
- Bi-weekly check-in calls
- Additional meetings as needed for complex tasks
- Direct communication channel for urgent issues
- Monthly usage reports and recommendations
- No long-term contracts - month-to-month flexibility
Frequently Asked Questions
Common questions about our monthly support service
What types of tasks can I request?
You can request any no-code related tasks including bug fixes, feature additions, integrations, automation setup, design tweaks, content updates, and more. We support most popular no-code platforms like Webflow, Bubble, Airtable, Zapier, and others.
How many tasks can I have in my queue?
You can add unlimited tasks to your queue. We'll work through them one at a time in order of priority. Urgent issues can be flagged for immediate attention.
What if I need a larger project completed?
For larger projects, we can either break them down into smaller tasks and work through them sequentially as part of your monthly support, or we can discuss a separate project-based engagement that runs alongside your support plan.
Can I pause or cancel my subscription?
Yes, you can pause or cancel your subscription at any time with 14 days' notice. There are no long-term contracts or commitments. We also offer the flexibility to scale up or down based on your changing needs.
How do we communicate about tasks?
We primarily use Trello for task management and comments. For more detailed discussions, we can use email, Slack, or schedule quick video calls. We adapt to your preferred communication channels.